State Farm® Insurance Agent Melanie Hardy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kennadi beasley
April 11, 2025
"Everyone was great! Definitely recommend!"
Chandra Ferguson
April 1, 2025
"Everyone is so nice and helpful."
Vicki Vinson
March 31, 2025
"Autumn is very helpful!!"
Dawson Knight
March 31, 2025
"I’ve worked with pretty much all the ladies in the office over the time I’ve been with Melanie’s office. I’ve never had a single bad experience. Everyone is so nice, professional and knowledgeable! Highly recommend!"
Gerri Giver
March 18, 2025
"Melanie was amazing!! She got us set up and even renters insurance within minutes!"
Amy Knight
January 31, 2025
"Awesome and friendly customer service!!"
Amie Cooley
January 31, 2025
"Autumn was so helpful and knowledgeable. The customer service was outstanding appreciate you going above and beyond."
Vanessa Snyder
January 30, 2025
"Autumn was very helpful, thorough and quick. Thanks!"
Jeff Hoff
January 30, 2025
"Autumn and Amy are Outstanding."
Amir Mesgar
August 21, 2024
"Melanie and her team are always available to address our concerns. We switched from a different insurance to State Farm two years ago, and our premium has increased slightly. Their service is exceptional and most importantly their sense of urgency to take care of their customers is very impressive. Thank you"
Jeremiah Biggs
November 12, 2023
"We signed up for auto insurance and attempted to get renters insurance but was told we weren’t eligible due to a previous claim. Because of that we retained our existing renters insurance. Two months later we received a call from State Farm offering renters insurance. We agreed and signed up. We then cancelled our old renters policy. Two months later we are informed that our policy was being cancelled because of the previous claim. Melanie offered an apology but was not able to offer any solutions. Melanie placed the blame with a member of her team that she claims has been let go. Melanie stated that she is not able to review the policies produced by her team and so errors happen and there is nothing that can be done about it. I am very dissatisfied with this office and State Farm in general."
"Jeremiah, I apologize for the negative experience you have had with my agency in Tuscola. I take any complaint to heart as my customers current, former and future are my State Farm family. As you can see my other reviews show my agency's commitment to our customers and service, however, we are also human. Again, I apologize for any inconvenience and frustration that this has caused. – Melanie"
edge center
October 25, 2023
"Amie was very polite and helped with all my needs"
"Hello, I'm so glad that you are happy with our service and that Amie took great care of you. Thank you for your business! - Melanie "
Anthony DiNovo
October 21, 2023
"Ms. Hardy answered all of my questions and was incredibly patient with me when I asked her to explain something I didn't understand! I definitely recommend her!"
"Anthony, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Melanie"
VARITA CURRY
October 11, 2023
"Josette has been nothing but amazing with our situation. She was apologetic for other's mistakes. Me and my family really appreciate her for working with us."
"Varita, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! - Melanie "
John Nguyen
June 8, 2023
"Thank you Mr. Dawson for helping us make the switch easily...Definitely recommend and I hope your BOSS get that coffee for ya!!"
"John, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Melanie"